C R O S S I N G
GUARD ON DUTY
The only way to deal with trolls is to limit your reaction.
Say what needs to be said, do what needs to be done in order to stop their momentum and move on...
Trolls crave attention
and they care not whether it is
positive or negative.
They see the Internet as a mirror
into which they can gaze in
NARCISSISTIC rapture.
Better known as
ATTENTION DEPRIVATION
lacking in "Real Life" situations.
Trolls do not understand CIVILITY.
They demand respect yet refuse to give it in return and then expect others to yield to their demonstrative display of carefully planned attacks.
If that does not occur from their targets, the artful dodgers than go into a
"POOR ME" mode
expecting sympathy, crying "FOUL" when the whole while it was their behavior that was intentionally disruptive and oftimes a well thought out script of lies in order to try to be convincing.
If you want a deeper analysis than that, a psychiatrist can shed some additional light on the matter...
after all, it is a psychological problem.